* Posts by Richard Thompson

2 publicly visible posts • joined 28 Dec 2007

Virgin Media dishes out free bandwidth boost

Richard Thompson

Virgin sucks....

Oh my word..... here I am sitting with performance problems which is currently under maintenance, which has been ongoing for 4 months already with another 2 before completion, so I get around 3mb from my 20mb connection and they upgrade peoples bandwidth!

What a bunch of morons! If only I could switch providers.... If only i'd never switched from Bethere to Virgin.... what a dumb move!!!!

Man uses mobe as modem, rings up £27k phone bill

Richard Thompson
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Vodafone suck!!!

Hi,

I had a similar experience with Vodafone last month. Not quite as bad as what this gentleman did, but a £346.40 private bill really hurts! Especially just before Christmas!

They (Vodafone) claim I used 108mb in the space of 30 minutes downloading mail from my mail server! I've produced logs proving I did not use that amount of data yet they are not prepared to do anything about it. At the time my phone only had 64mb worth of storage so downloading 108mb is physically impossible! Currently i've got no clue what more I can do! I've cancelled my direct debit, written letters, etc but still sit £280 out of hand because of this.

Any advice?