Barclays are idiots
I've also had a similar problem to some people above... I received my card reader, however my card didn't work with it. I phoned up Barclays asking for a new card, and waited to receive it.
I received nothing. Since then my existing card has been cancelled, and I've been without full access to my account for the last three weeks, exactly the time of year I need it most.
I've now tried three time to order a new card, and the other day whilst speaking to one of the telephone operators I found out that they'd made a mistake with one of my address changes, over a year ago, and so they've been sending cheque books and debit cards to a group of people I don't even know in a house I used to rent.
Fraud prevention, my arse. This could have caused me severe financial issues.
The problem is that Barclays staff are all so poorly trained that sorting this problem out has near left me frequently becoming incredibly angry and pissed off.
Biting the hand that feeds IT
