Takes the biscuit now...
So not only have I been unable to log in to change my website and update my card details after I had a new one issued by Barclays after my card was cloned, I finally manage to get my new password, log in, change my card details and they have just 'fined' me £20+VAT for an admin charge because my payment was late!
I hope they crash and burn.... needless to day they have had a hell of an email from me which they will ignore!