Poor software choice on device
i work in the mobile phone industry as a sales consultant and so i got to play with this phone when it first came out, and to be honest its poor, very very poor.
ok the email features are what the phone has been designed for and does that well, but most business people need more from a device. The main reason to go for a single device smart phone over acombination of PDA and a normal phone is that the single device is just that, a single device capable of doing both.
This phone has lost MS office software, there is no Word Excel or Powerpoint. Instead the phone has some software called Clearview which only allows you to view (as its name suggests) and not manipulate the documents.
This has been the major sticking point for most customers and just makes the phone feel as though it has been released cheaply. Majority of customers will push towards a Vario 2 as it does everything this device is ment to do just alot better, and most dont mind the small charge for the device compared to its features.