It's gone too far
I've never heard anything like it - I've never seen anything like it.
There's a distinct absence of consideration, thought, or responsibility. Of course, the comments are true. They say, "It's OK," While all of their customers are screaming out that there are problems.
I got on board with them a few years back after reading positive reviews in magazines. Oh, how it's all gone wrong.
Here's my open letter to them - although, judging by quantity of resposes to my emails (I'll give you a hint - it's a very round number), I wouldn't think they'd take the time to read it:
http://ccgi.maxpower.plus.com/2007/12/12/fasthosts-youve-let-me-down
It's how I feel - and where I'm going.
Fasthosts - you've let me down.