Have I missed something here?
If the thresholds are staying the same eg. 3GB for the XL service, is it not just the case that the only reason the 5% has changed 3% is due to the window changing from 4-midnight to 4-9pm?
Or is it that the other 2% have cancelled/downgraded their premium rate service coz VM arent providing the service they are selling?
"I'm locked into the 12 month contract for the VIP package (a total rip off!) until March, at which time I'll be downgrading to the 2Mbs broadband and dumping the rest of the package (I don't watch Sky Sports or Sky Movies, nor do I have ANY use for a second cable box)."
That was exactly my course of action when I realised I couldnt use the service I was paying for (20Mb) when I wanted to the most. If I have to download overnight, or whilst I'm at work I might as well just let the thing run at 2Mb for a longer period of time and pay half the price for my service. Only reason to have a 20Mb service is if you want a large volume of content then and there, which for me the Bandwidth Management policy prevents.