don't play any mmo on patch day.
Don't play ANY MMO on patch day. This is the number one rule(or should be) for every mmo player.
The simple fact is, shit happens.
Yes, it could cost folks money, yes it could screw with business computers, but that's the risk we run with most things on our PC's.
The internet? A cesspool. Almost every application we use is screwed up in some way. Some affect us more then others.
CCP makes a good game, and spends a lot of money in an attempt to improve their product.
I look at it this way. 2 hrs to recieve, confirm, replicate, mitigate damage, repair software, repost it, all while responding to the community is pretty damned good.
Like I said. Shit happens. I've had to reinstall windows a few times over the past decade due to some game, or application that screwed things up. Usually due to virus's, but that's life. Roll with the punches, or drop for the 10 count.