* Posts by David Bell

1 publicly visible post • joined 5 Dec 2007

Power cut hits Rackspace UK

David Bell
Unhappy

Uh..

According to Rackspace technical support half of the servers in "LONB" lost power, but the other half were without networking due to the same power fault affecting the network equipment for the whole facility:

"As a result of the power outage, the Lon B generators kicked in, however a further UPS issue caused several segments to lose power. Within one of these segments we also housed our internal network services and this effectively cut all connectivity to the Lon B facility."

Whilst the network issues were fixed by 15:59, the power failure caused occured at 15:18 and was restored at 16:54. That is not sixty-five minutes - more like 96. They also claim that everything has been tested now:

"Utility power has been fully restored to our Lon B facility. Power is working as normal, all UPS's are back online and the generators and auto start function have been fully tested. Our engineers are continuing to monitor the facility to ensure that it remains stable. We thank you for your support."