* Posts by Neil Rigby

2 publicly visible posts • joined 30 Nov 2007

Fasthosts customers blindsided by emergency password reset

Neil Rigby
Unhappy

Where's the Support?

I put in a request for support [previously changed database password not working and probably scrambled] 48 hours ago. I haven't had a reply as yet.

Any other similar experiences out there?

Neil Rigby
Alert

Panic Button

To be fair, I think FastHosts simply pressed the 'Panic Button' when they realised the extent of the security breach, the extent of which we'll probably never know about.

FastHosts: The UK's Number 11 Web Host (down 10 places!).