Re: The strangest call I ever had
I'm fairly sure I worked on the same helpdesk as lorisarvendu, had a beard and was asked if the call was for me!
I also took a call from a customer who was demanding an engineer with a new fax machine, as the one he bought last week had started putting a red line down the side of the page.
We also had a phone call complaining that all the text on his new computer was upside down. He was asked to turn it off. He asked which button it was, we replied "Bottom Left". He said it can't be, all of the buttons are at the top right.