Posts by Ian Litchfield

Technical problems mar Barclays' PINSentry roll-out

PIN SENTRY FIX

All you have to do is to write down the pass code the pin sentry generates as many times as you want and take the list with you to work or on holiday or wherever. The pass code is not time dependant and appears to work fine whether generated on the sentry at the time or input from a list of pass codes in the future. Simply cross off the number you just used. So hardly secure at all really.

Possibly one of the worst security "fixes" ever introduced (FORCED) to customers. Seriously considering changing home and business accounts

Two UK web hosts go down

BUGGER ME IT'S WORKING

Well it is 11:45 and all is back up and running, for the moment at least. So I don't know where they got their 15:15 time from, all very strange, I bet a wire fell out the back of the router or someone unplugged it to plug in a vacuum cleaner or something stupid like that. As for Someone's comment, a few quid on the tech line is worth it for we could lose a grand a day by being offline but I understand what you mean, it's a bit rich having to pay them to tell them they have a problem. I wonder if Sir Richard knows how poor a service cable has become since VM bought NTL? Perhaps we should write and tell him? Anyone got his email address?

Breathing a huge sigh of relief for now, goodnight to you all.

Ian

UPDATE ON ROUTER PROBLEM

Just been on the phone to Virgin Media Tech guy. The problem is definitely a downed router, possible a physical problem or could be software. Fix time is now 15:15 tomorrow 30th November. This is a national outage to most German based websites. Emails appear to be out until tomorrow. I can get my website http://www.timeless-moments.co.uk but only via Smokindope's brilliant bit of help. I would be interested to know if anyone else can get either my website or 1and1.co.uk. As an aside, 1and1 have been very good for me over the last two years with only one minor incident we noticed lasting a few hours. I think this is purely a VM problem, not 1and1.

Ian

MORE ON VIRGIN MEDIA PROBLEMS

http://status-cable.virginmedia.com/vmstatus/summary.do

This shows the level of outages they have but does not indicate the national problem.

There is a status number to call for Virgin it is: 0800 561 0061.

Cheers

Ian

Proxy works

Thanks Smokindope, your proxy suggestion worked to access the effected sites, but how about email, can that by fixed in a similar way?

1and1 and Virgin

Hi

I've been experiencing problems today from sometime this afternoon. Amazingly I got through to someone at tech support at 1and1 who said they are experiencing difficulties with Virgin Media customers. I called Virgin who knew nothing about it. Meanwhile my business is without internet or email. Wonderful!