Right across the Pond
I had the opposite experience. After a frustrating weekend of trying to get some electrical equipment to work for an upcoming test, I got up especially early to call from the US west coast to the English valve company that was at the heart of the problem. The phone rang and rang. Finally someone answered it. I started to lay out my problem to him, only to be interrupted and told "I'm the security guard. Today's a bank holiday, call back tomorrow."