Re: Definitely pick which battles you want to fight...
Upvote for "more than a hod of house bricks"
412 posts • joined 25 Oct 2007
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SAP - very funny.
Why not pick best of breed SaaS offerings for each of the functions then integrate. That's one thing SaaS services make very easy, either through custom integrations directly via their APIs or more likely pre-built integrations via the likes of Mulesoft of Zapier. The added advantage is that you're not over the contractual barrel for a decade with a single supplier.
The days of the monolithic ERP are surely over, along with the near business death catastrophes that were so often associated with their implementation.
For years the industry bemoaned the move from in house teams to the big outsourcers. Now, the big outsourcers are getting a taste of their own medicine as they lose work to the big cloud providers. Bitter? Me? Just because my small business lost loads of local work to monolithic national framework contracts with the likes of Capita and Fujitsu? Well, yes actually.
A) Massive cover up to avoid tipping off the Russians that we're on to them.
B) A software upgrade gone wrong.
Drawing on all the experience gained over a long career in IT troubleshooting, on balance, having assessed all the possibilities and even though the client tells me the problem is definitely B, I'd still have to say that the most probable cause is A.
I thought you were joking at first, but suddenly realised you were serious.
No mainstream politician of any persuasion has ever argued with the principle of free at the point of delivery. Ever. Nobody. Where opinions differ is how we might arrive at that point of delivery - and that is a subject for legitimate debate as the current system depends too heavily on the sacrifice, dedication and unpaid overtime of a million odd NHS workers who see the NHS as a vocation, not just a job. If those workers suddenly worked to rule the whole shooting match would collapse. It is an abuse of all of those staff to leave things as they are. Blair/Brown admirably tried chucking vast sums of cash at the existing system but sadly that didn't solve the problem. We need to suspend the ideological dogma and have an open, rational discussion about the options. If we don't we are massively failing patients, NHS staff, and the tax payer.
Efookinxactly! Nail on the head. If this was oil leaking into the ocean, or toxic gas into the air, there would be monumental fines, cleanup charges and possibly criminal charges (think Deepwater Horizon or Exon Valdez). It wouldn't prevent all incidents, but it would change corporate culture enough to reduce the worst excesses. But as it's "just" our identities at stake, nobody gives a toss. It'll be interesting to see whether a South Korean company can be prosecuted under GDPR given the have a large European client base. That would at least show that the law is moving in the right direction.
Monzo provides a great current account service. Opened an account for the sole purpose of a two week train trip with the family through Europe last month because there's no transaction fee or pumped up exchange rate for card payments abroad. Now thinking of switching permanently - it's brilliant. Like someone said transactions, even abroad, ping immediately into the app so you can see whether some dodgy trader has ripped you off while you're still staring them in the face. No more ten day waits until things appear on your account. This is a current account as it should be.
Not too happy about the logging bug, but in the grand scheme of things it's not catastrophic and they've owned up and cleaned up.
The entire holiday was done with booking.com, airbnb, the trainline and heavy use of google maps and translate en route and what could have been a disaster was a triumph. We only pre-booked some of the stuff in advance and did the rest on the fly. We all moan about the cloud on the Reg, but if you just step back and think what's possible now that was either impossible, or at the very least unbearably more complicated, just a few years ago it's pretty amazing really.
OK, so I may have told some Italian waiter that his mother had the face of a pig and he himself was of dubious parenthood, but you know, Google's not perfect - and I probably would have got some instant offline feedback from the waiter.
Crikey, haven't we moved on from this sort of thing yet?
You might as well ask how that IT thing is going for ya? Abacus, slide rule and paper spreadsheets were just so much more reliable. Never had a power outage with those. Or a virus.
Embrace the new, make it work for you and learn valuable lessons from those who fail to make it work for them.
Nobody claimed that the blockchain was part of the crypto currency innovation/invention. As you say, Bitcoin uses pretty much bog standard blockchain theory.
Satoshi Yakamoto's contribution was the idea of proof of work which is the mechanism for minting new coins. The proof of work process is a mathematical guessing game whereby the creation of new blocks in the chain can be made artificially harder as more people become miners (creators of blocks). The aim is to limit the rate of coin production. This is an inherently stupid idea as all it does is increase the demand for computing power and therefore energy.
Blockchain is not new, it was just brought to the world's attention by the prospect of unlimited riches, and in a classic gold rush most people are digging in the wrong place. The only ones who'll make money are those selling the picks, shovels and pumps.
Computer systems within a registry and registrar were infected by tricking employees into opening spear-phishing emails laden with malware from sometime around January 2017, and continuing through the first quarter of 2019.
Really? For two years? In not just registrars but *registries*! Gordon Bennett. We're all doomed.
Once again, encouraging messages from Hancock. Open standards for interoperability of disparate local systems. Nice if it really happens. No more multi-billion failed attempts at monolithic NHS wide systems.
BUT - email for sensitive patient communications. That's got to be taking the piss (if you'll excuse the pun). If you need secure communications with guaranteed delivery then email is absolutely the last tool for the job. A smartphone app with end-to-end encryption giving access to a secure document store - that could work.
This is indeed shaping up to be a classic omnishambles.
For businesses not using a package that already supports MTD for VAT, building bespoke links into the HMRC API looks like it wouldn't be too hard, or alternatively for bridging software I've found this solution https://www.btcsoftware.co.uk/mtd-for-vat-software-solutions-2/ which looks pretty good.
HMRC bombard us with info about all kinds of guff, but nothing about this, which actually matters.
- We keep it because it works.
- We don't connect it to everything else in the world because it doesn't need to be connected to everything else in the world.
Excellent points which we all ignore daily.
Now excuse me while I go and reboot my IOT immersion heater controller with which I replaced the old electrical timer switch that worked perfectly. I'm not joking either, I'm a moron. It must have been a pissed Amazon purchase but I can't remember.
There is loads of room for scepticism here BUT hidden beneath it all is a crucial change of direction. In the past, and including NPfIT, the strategy has been to build a monolithic, centralised system to which every corner of the vast and disparate NHS would have to mould its operational practices. That, as we all know, is impossible even in a much smaller organisation and is a key reason for the failure of NPfIT.
Now we hear mutterings of data interchange standards, enforced use of the existing unique ID number, allowing local units to build IT systems that suit their operations, yet still be able to speak to other systems on the network.
This is how the internet was built. The "fathers" did not instruct us how to build an email server, they merely defined SMTP and told us that if we want to build an email server, this is how it's going to send messages to other mail servers. This model works and it scales well beyond the size of the NHS.
Ironically, given my example, most people on the planet now just use two monolithic email services, but don't get me started on that - it might lead to violence.
Hancock is clearly not someone who can deliver this, but parts of his plan are a very welcome change in emphasis.
Agreed that it's good to have an effective rollback procedure. That said, five hours seems like a long time to roll back a firewall change and in terms of PR, the status page seems to have been behind the borked firewall and therefore unavailable and the customer support bods didn't seem to have a clue what was happening either.
I'd venture a guess that in this case the displays were attached to Windows XP machines, which have been the weakest link in a majority of the recent spate of ransomware attacks. That would also explain why they could only recover the displays incrementally instead of all at once. Rebuild the PCs driving your most important displays first.
Data protection and information security are two slightly different things.
A good lawyer will show that BA only stored data it needed for the purposes of transacting its business with the customer and further that BA took reasonable steps to control access to and protect that data. The lawyer will show that this was a particularly skilled compromise of BA's information security measures, but not a breach of its obligations under GDPR.
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