Posts by Ian Todd

Punters even more dissatisfied by Virgin Media's package

Hate their existing customers

I currently pay £25.25 for their 10Mb broadband. I contacted them to reduce the price but they refused, and wanted me to pay £35 plus £30 one-off fee for 30Mb! Time to move I think. Plus you can only INCREASE your service on their 'self-help' website. You need to call to downgrade. Arses.

Police collar kid for Wi-Fi pinching

Idiot

If the idiot cannot set up his wireless network, that's his problem. It's not rocket science. It is possible to accidentally connect of course to open networks (it's happened to me), but if he leaves it wide open when it should be private, he's asking for trouble.

Virgin Media pins hopes on the broadband donkey

Bad TV and Internet

Terriible TV service...I don't mind the programming, but with the box crashing every few days and continuous dropouts of the program information service, is can thoroughly piss me off. They say they upgrade the box by blasting a reminder every so often over the program you are watching (rendering it unwatchable for several minutes) but Im not seeing much improvement.

I currently get their 2MB broadband service, but judging by its speed and the comments here, I'll not be upgrading anytime soon. Sadly, I cannot upgrade to Sky at least for TV due to our management company's policy :(

And don't get me started on their customer service....