
No happy
I'm pretty gutted about this merger
I was with orange and the service, both in the air and on the ground was lousy. When driving it was unusual not to get cut off at some point and reception around the area I live (which used to be good) seemed to get worse and worse. The comedy of calling support to complain and getting cut of several times was lost on me.
After trying to call a taxi for 3 hours with no network service on new years eve, while everyone around me were making and receiving calls I chucked my phone in a pint and used a land line.
A few days later I called nOrange and was on hold for literally 2 hours, I had a call plan so just left it on hands free, after 2 hours I hung up without even being answered.
I then paid my contract off (hmm, they don't provide the service but I have to pay to get out of the contract, wankers) and went to T-Mobile. The service could not have been more opposite, immediate call answering from the business support unit, great deal, they even called me back after emailing a question. Superb service, even now a few years down the support unit is great.
What now?? Will I wind up with the worst of orange or the best of T-Mobile?? Who do I escape to next??