The whole scheme is a mess, in my experience. We agreed to have smart meters fitted 18 months ago. Engineer turned up, only to discover our gas system couldn't be purged in a legal manner. So we ended up with a smart electric meter and a traditional gas one.
Last month we changed energy supplier. New one can't use the old one's smart meters, so we're back to having both read manually.
Ho hum ...
(Oh, and our electricity usage didn't change one jot).