@nikos "have you noticed FPSE is gone too?"
Front Page was been 'end of life'd' a long time ago so it's not surprising that support is being removed. It's also a naff way to update anything and has been a bane for years. So good ridance to it. Use WebDav instead which is much better, if this has effected your dav accounts thats a seperate issue that you need to complain to 1&1 about.
The "Cheap hosting, cheapskate business" comment is absolutely correct.1&1 are shite because they are a big company selling cheap accounts. How many times do we have to say to people 'you pay peanuts, you get monkey's'. If you want rock solid hosting in a managed environment use Rackspace but be prepared to pay £249 per month for it.
Reaching the magical 5 nines (99.999% uptime) which is the only worthwhile promise of service reliability is not simple and its not cheap.
The comments about 1&1 billing are absolutely correct. They cut you of when you have valid payment. They send letters to old addresses when the details have been updated for months prior to this. They never ever email you to tell you that there is a billing problem and they never email with an explaination to service outages.
I had an old dedicated server at 1&1 go down last month, HDD failure. I asked for an ETA as to when it would be swaped they said 4 hours. 8 hours later I phoned again and again they said 4 hours etc, etc. In the end it took them three days swap it out. No explaination why after many requests.
Luckily my main accounts are on a server with multiple raid array drives. Try explaining to a customer why they need to pay more for this service though or why my service costs more because I choose to maintain geographically diverse secondary DNS. Customers don't care all they see is "well 1&1 are cheaper i'll use them".
Anyway it could be worse it could be FastHosts! (shudder)