* Posts by jurgen

2 publicly visible posts • joined 19 Oct 2007

Fasthosts brings down Edugeek - and leaves it there

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read their support contract

It really is a case of getting what you pay for and FH's contract pretty much says they will try to provide the service, but bad luck if they can not and you just have to wait out any issues they may have.

Even when I have requested 'paid for' support it takes days, even weeks before someone is available.

Very very dissatisfied soon to be ex-customer (migration takes time!)...


Banking data fears over Fasthosts intruder


come clean and own up !!!!

For once fasthosts will have to come clean, they cannot stand behind their extensive 'its never our fault' SLA.