Cheesed off
I went partial beginning of December. I put application in on time. But surprise surprise no pension payments a month on. I have called numerous times and am sick of the jazz music. I have been told my case has been escalated but no idea when I will receive payment. I have bills to pay, I'll just tell them as I've been told, you'll get it when you get it. No letter will be issued it will just arrive. But they cannot tell me when. Totally mismanaged handover. They should have been aware of those about to retire/part retire and ensure everything was set. Oor management at its worst. How can someone have given them the contact which such a poor record. If civil service departments were this badly managed people would be looking at capabilities.
Poor communication is also an issue. Not once have I been contacted, I have done all the legwork
No pension, not happy. If anyone is taking a collective action against Capita, sign me up