Re: Rolls Royce solution
New shiny, but no-one knows if an external outage will kill it, plus the maintenance costs go nuts once out of the warranty period?
601 publicly visible posts • joined 28 Feb 2007
"For none computer-savvy people (more than likey those offices workers in Schleswig-Hlstein) unix and most linux distros has a way too steep learning curve."
I'd go further, 99% of the office jobs in my bank are done via standard office suite tools and in house systems served via web front ends.
You could swap the underlying OS for most users, keep the wallpaper and they wouldn't care after a week.
It's not a marketing fuck up, it's a failure to follow the regulations fuck up.
They are required to send SMS messages that you are in going into an urranged overdraft, and that additional fees may apply.
It's covered under the treating your customers fairly provision.
That maybe what they claim for the NHS Scotland app, but I know for a fact that scanning codes in London around the Scotland/England game didn't work.
A friend installed the NHS England app, scanned in, and when he got home was told to isolate. No such alert on the NHS Scotland app.
Guess which one he uninstalled so he didn't lose money.
"If you're an IT manager who hasn't touched anything other than packages of Microsoft stuff in years, then one of the simplest ways to de-risk the process is to outsource it."
Actually the risk still exists, you merely move the financial penalties to another party. The underlying risk will still exist in your organisation, you're just making someone else put their name next to it in return for some money, and hoping that they can do what they say.
Sure, if it breaks badly enough you get some money back, but it's still broken, and you're more than likely relying on your "service partner" to fix it now
"Where you're at the top, you take your chances and look out for yourself. Running to the employment benefit larder when you feel you didn't get your fair share is rather pathetic."
He was fully entitled to bring the claim, the law is there for everyone
While working as an Incident manager/Ops manager for a big 4 consultancy, more than once we lost a very large datacentre somewhere in Germany.
Was always fun having to explain that we could only guess at what was actually hosted there as we'd inherited all sorts of shit from various country practices and no bugger had done anything like proper documentation until about 2 years beforehand.
Who approved the delivery of change under that emergency procedure?
They also have culpability in approving a change that they didn't understand in terms of impact.
Sometimes you need to look at what drove the behaviour in the first place rather than just blaming the guy at the sharp end.
Pretty sure it was the 2010 World Cup, England v Germany match.
A large consultancy beside the River Thames, next to HMS Belfast.
An entire floor got cleaned out of laptops people had in their desk drawers and whatnot - the security guards in the building had all decided to sit in one room and watch the football and didn't notice someone jemmy open the pedestals and walk off with over 20 laptops.
Was doing PC support in a factory that produced sausage casings and suchlike. Cow hides from the abbatoir in one end, collagen food casings out the other.
PC next to the production line needed to be swapped out, bit grimy but not horrific, until we got it back to the IT dungeon they had us in.
It was like the coating on the walls in Aliens, prising the lid open and there was a 'skin' clinging to every inside surface and component.
"You give them a process and an SLA and if they don't meet SLA, then you claw back the funds from the next invoice. "
I've been involved in multiple discussion where that was mooted and then almost immediately ruled out because the vendor were actually bigger than the customer, and the customer didn't want to poison the ongoing relationship.
A couple of low level lads on a helpdesk might get shouted at, but any chance of enforcing a contract?
1998, sent over from Glasgow to Newtonards to do a network survey on a factory - someone wanted to know length of the cable runs etc.
Pleasant day trip, first time over there so my immediate impression of the bunting was "oh must be a Gala day coming up" - i realised my mistake about 5 seconds later.
Everyone was very nice, lots of people keen to understand what football team I supported and did I know such and such ( I lived in Ayrshire at the time, if you know, you know).
All went well till I got back to Belfast City and my carry on went into the xray. Seems various networking gear and cables, a fluke multimeter, assorted screwdiver sets and the like, all looked a bit odd to the nice man. His even bigger, grumpier friend with the gun across his chest invited me into a side room for a chat with some people in suits.
Reader, my arse collapsed....