* Posts by Carnes

1 publicly visible post • joined 16 Aug 2024

Gartner mages: Payback from office AI expected in around two years

Carnes

Lines up with personal work experience. We spent 10 months developing a product based on gen ai. Total accuracy was like 30% for the first 6 months. We nearly scrapped the project but after several reworks we got to 80%. It has allowed a team of 2 to do the same work as a team 6. Same work output and quality.

The biggest pivot was moving away from the idea that it could be fully automated. Instead, it does most of the busy work and a human can make final decisions.

Ai has been awesome for finding information, summarizing, and giving suggestions. It's abysmal for making critical business decisions.