I currently get a reliable 70/20 over copper which is adequate for my needs. I'm only 2km from the exchange.
Gigaclear have put a connection point at the end of my drive (made a real mess of the path in the process but that a separate issue).
I have asked Gigaclear how they will make the connection from the end of the drive to the house - they tell me place an order and then they will do a survey.
Next question to them can you provide me a fixed IP - no they say.
Can you provide me a “landline” telephone (over IP is fine) as I currently have? - no.
I need 2 power sockets within reach on the ingress of the fibre to the house - don't have them on that wall.
I get discounted rate now then you stitch me up in 12/18 months?
So why would I want to switch from my current provider?
(zen by the way - good support when its been required).
Maybe some of these newer providers need a reality check on what they are providing versus what potential customers might want or need.