* Posts by Eye Know

1 publicly visible post • joined 23 Oct 2023

Microsoft admits 'power issue' downed Azure services in West Europe

Eye Know

If only it were so simple

We had a VM go down, Azure support were non-existent, a manager emailed after some time to say they had no one available to help, this went on for most of the day, I gave up at 7pm on Friday night.

In the end I found a fix. The VM would not start because the load balancer's IP address was marked as already in use by the downed VM itself.

After some screenshots of the load balancer I deleted it and recreated, and the VM finally started. Two minutes later I finally got a call from Azure support, so I compared notes and closed the case.