Re: Moving to FTTH
I'd be glad if they could get their finger out and replace the damaged fibre outside my street... 22 days now.
I called them on the 12th and told them exactly what was wrong, a pole was down and the fibre was snapped. It then took them 2 weeks to send out a survey team.
On Tuesday, 3 Openreach vans pulled up to replace fibre and.... they didn't bring any fibre.
Yesterday, they turned up again with fibre cable, but couldn't find the new telephone pole. Talking to the Openreach engineer, it turns out the sub-contract to replace the pole hadn't even been put out to tender yet...
Today, I had another group turn up, look at where the old pole had been... get confused, then leave
The only saving graces are that the 3G is just about good enough to let my WFH (yay! Living in rural areas!) and the £8.40/day "compensation" is starting to rack up... I won't have to pay a BT bill for months at this rate!