Tone Deaf CEO Finally Leaves
The only reason they brought out this spanking brand new fancy new app (I beg your pardon, that should read half-baked featureless UX-deprived mess) was so that they could sell their Sonos headphones, which did virtually nothing that any other brand of headphones did except cost more. Oh yes, it could connect to your Arc so you could listen to your TV through them. Wow!
Meanwhile Spence and his cronies buckled down and told customers that the new app was the way forward, despite the fact is was buggy, removed half the key functionality, moved the rest of it into the cloud, and had a UX designed to make you scream. Meanwhile, we are told by Sonos fanboys that Sonos didn't remove functionality because you can't remove functionality from an app that has been built from the ground up. Let's build a straw man argument and knock it down to tell you this is not the app you think you are seeking...
As a smug techie, I blocked all updates to my Sonos speakers and app, so I am still using the versions introduced before this debacle and which function perfectly well thank you. Not planning on buying any more Sonos kit as they have lost all my confidence in them to deliver a decent product.
Biting the hand that feeds IT
