
A bit Captain Pugwashy - the cabin boy is the brains of the outfit.
"Some poor junior who had been working at Optus for a few weeks and worried about future employment"
Autonomous systems, exterior gateway protocols ... dunno.. next chapter... probably not important.
I reckon he and a few others on the sinking Optus ship wished they had a copy of Michael W. Lucas' "Cisco Routers for the Desperate" :) The defibrillator pictured on the cover is rather apt.
The number of technically competent and experienced staff employed in most (~all) Australian organisations has fallen to such low levels that the now continuous litany of cyber breaches and other IT failures is unsurprising. Consequently technical careers aren't now particularly attractive so rather a vicious cycle.
"Fast Reliable Cheap" pick two. Telstra ain't cheap but 2/3. Optus (Cable and Wireless pre Singtel) is "cheap" in the US (nickel and diming) sense but hardly fast or reliable.