Re: As scarce as hens' teeth and infinitely more valuable and incredibly expensive to be without.
There's also the problems with management. Once, those managers may have come up through the business and survived the experience. Now, they may be qualified, but inexperienced. I encountered this many times. Manglers can understand 99.9% availability and 99.999% availabiliy. Eventually. Once you've explained minutes/month. Even though the orders of magnitude for availability increases, the budgets rarely follow. That last 0.1 or 0.001% can end up getting very expensive, so what's often happened is a 'five 9s' proposal will get presented knowing full well it can't be met, and the potential compensation for actual outages just gets factored into SLA credits.