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Capita looking at a bill of £20M over breach clean-up costs

John Brown (no body) Silver badge

Because 0.1% sounds a lot smaller than 1 in a 1000 when they have millions if not billions of records that may have been accessed. Most of the general public don't "get" percentages, especially when it's a smallish fractional number so it leaves a sense of nothing too serious happened and if it did it was only a little bit.

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