Re: IT is a cost to be minimised
Hear, hear!
The problem is that too many times IT is still under the responsibility of the CFO, as if we were still in the 70s and IT used mainly by accounting. The first step would be for executive committees to place the CIO as the same level than the CFO. And too many times CFO can only think about reducing costs without understanding A) the gain in other departments B) the gain in term of having the final customers satisfied.