Re: If only
I agree.
In defence of those "not using IT correctly", in my experience it's due to them being given tools that are not up to scratch, ie. the tech given to them is not what they needed, required or asked for. This, again in my experience, is down to the administration tiers in between techies and the staff on the ground. Be they in-house bean counters or PHBs, or external political/financial influences, they make decisions that inhibit appropriate IT getting to those that use the tools, resulting in a pile of doo doo that costs cash but is ineffective. How many backhanders to "brothers-in-law" for a contract that never had a chance...?
Information tech is a solution to a given problem. Impediments between tech and solution are that parts that need cleansing.