Depends on the bank you work with.
For my professional needs I have a bank in Luxembourg, the BCEE. The BCEE never sends me mail, I have a mail icon on my screen when I connect to my account via their secure website (secured by the traditional login name + password and a one time token) if a message is waiting for me.
To make any important change to my account, I have to physically present myself in one of the many branches, justify my identity and then ask for what I need.
I very much doubt that any criminal is going to be able to modify anything remotely.
Of course, if you live in the USA, things are very much different.