Re: A safety measure
As far as I can make out, the management for legitimate callers are unaware that they need to authenticate themselves to their customers. I currently expect scammers to be quicker off the mark getting this sorted than my bank.
It would be nice if banks offered different levels of protection according to customer choice: either quick and convenient with the bonus of funding criminals or requires an effort on the part of the customer to do anything but with less money sent to criminals. The obvious problem is that the bank will switch your account preferences when requested to do so by a scammer - first to easy to take control then to hard so you cannot get control back.
Biting the hand that feeds IT
