Re: Bit klunky, but...
"Musk isn't a programmer and it would be highly unlikely that he'd know all the ins and outs of Twitter's code base"
It is worse than that. Musk started as a programmer and therefore believes that he has enough understanding to fix issues. However there is a big difference however from starting something from scratch, and changing an established domain.
In those situations you really need to trust and gain the trust of the domain experts, because they understand the route taken and why there are no easy wins.
Elon's attitude was however that any twitter failure was because the work force was incompetent and just required his special sauce to fix. I am not doubting his intelligence just his ego. I have been there before when consultants are bought in with no domain experience. They spout some industry buzz words, disrupt the work, find the problem was far harder, blame the present staff for holding them back, then 6 months leave with a fat check and chaos in their wake
Biting the hand that feeds IT
