Reply to post: Re: reputation?

Go ahead, be rude. You don't know it now, but it will cost you $350,000

Martin an gof Silver badge

Re: reputation?

None of this "Post it back to us at your expense, then after we've received it we'll think about sending you the right part"

Had this with CPC a couple of years ago when a mistake at their warehouse sent me the wrong light fittings (two digits transposed in the item code). After a bit of faffing about because the stock computer thought that the correct part had been shipped, so was showing only one left on the shelf - a member of staff actually went and looked at the shelf to see what was actually there (I'd ordered three) - the correct parts arrived and the old ones were taken away at no expense. In a slightly different vein, some years before that I had ordered a ladder rack - that is, two bars and hooked screws to hold ladders on to a roof rack. Instead of sending me one unit, they sent me one box of five units. When I called to explain, they just told me to hang on to them as "spares", or give them away to friends! I still have at least one, unopened, in the shed somewhere...

M.

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