A long while ago when working at a helldesk, all the different desk supervisors would bugger off at five and support would be left till the 9pm finish (which was very quiet since the places we supported closed at 7). All the supervisors also got the newer pc's, with extra RAM and even a seperate graphics accelrator card.
All us support bods had was screwdrivers, four quiet hrs, and a deep love of playing networked quake 2 against the office across the car park...
Biting the hand that feeds IT
