Reply to post: Re: Okay, AI chatbots - so how would this work out ?

Goodbye, humans: Call centers 'could save $80b' switching to AI

usbac Silver badge

Re: Okay, AI chatbots - so how would this work out ?

Someone I knew years ago had a somewhat similar situation. They were doing some fairly major landscaping work, and despite having all of the utilities marked as legally required, managed to take a chunk out of an unmarked gas line.

They called the local gas company to report the problem, and after spending about 45 minutes getting bounced around, finally got a repair person on the phone (with gas shooting up in the air the whole time). The repair person told them it would be Tuesday before they could get out there (this was on Saturday morning). You could hear the the gas jet several blocks away.

They told the repair person "I'm going to toss a lit match out the front door, I can guarantee you will be here within minutes after that!".

When I got there, I told them to just hang up and call the fire department. That is what we ended up doing. The fire department showed up with full lights and sirens, and closed the whole street. They weren't very amused when we told them that the gas company wasn't going to come out until Tuesday. They managed to get the repair people out very quickly.

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