Re: You mean...
Weirdly, I had great difficulty with the vermin media's indian call center understanding my problem (they kept referring to me as "Mr Boris"), when they gave up and escalated it to the scotland center, the scots resolved it in about 5 mins.......
To be honest , all these call centers should have an option " Press 4 if you are an extremely capable IT geek type person who's already looked on our web site and applied the solutions there"
Biting the hand that feeds IT
