Re: Most call center drones are not more useful than chat bots
I'm lucky with my ISP ('Free' is its name). When I call the support line, I start by saying I work in IT, so the support doesn't start with the usual check list. That's possible because the call centre is populated by competent technicians, not by underpaid staff in some third world country .
== Bring us Dabbsy back! ==
Biting the hand that feeds IT
