Getting Help
Ah-ha-ha-ha!
Manufacturer's likely responses: (1) None, as they've gone out of business; (2) "We don't support that product any more."; (3) "You first must have a current, paid-up support contract with us. If you don't, we'll allow you to purchase one with a special, extortionate fee; (4) "Provide a copy of your proof-of-purchase from us (not from any third party) ..."
That said, everyone ought to know by now that warez and serial number/password-cracker programs host more virii and malware than a Glaswegian pub's urinal.