Reply to post: Re: Great if you want to hand out free cash!

Smart thermostat swarms are straining the US grid

John Brown (no body) Silver badge

Re: Great if you want to hand out free cash!

!I've had reasonable success with going back and saying "here's my usage over the last year/2years using your current pricing - you can see our monthly usage averages at x/month, so the DD should be reduced to that".

I've never bothered with all that. I just phone them up and complain they put it up too much and every time the person on the other end agrees and puts it back down again. No muss, no fuss, no "proving" my usage. It's just the "computer" sets a rate and it's always in their favour. I suspect it will be a bit different this year though when the next price negotiation comes around :-(

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