Be careful with your criticism, a penguin might hear you
If their sound card is working, that is. Prepare to be downvoted.
-> Seriously, this stuff should not even be an issue in the 21st century.
OS/2 had working sound 30 years ago. It didn't have many drivers, but it covered most of the top selling sound cards at the time. I had an Aztech Labs sound card back then, it came with a floppy with drivers.
So why is this still an issue in the 21st century? Becoz.