Re: The curse of overchoice
OP here:
You talk about taking a 'tiny bit of effort to search'.
Partly I wanted to make the point that many users wouldn't even know what questions to ask, but also not that searching itself as a new user doesn't greatly help; for example one person here on this thread says 'I chose Mint because it's Ubuntu', whilst searching on google seems to suggest Mint is materially different to Ubuntu - If you search from scratch the information almost immediately bifurcates and contradicts itself.
Think of it like booking a hotel - yes, if I go straight to one hotel website all is clear and clean - but if I just look for hotels in town X I get 25 hotels with no real idea which to choose, plus wildly inconsistent trip advisor reviews saying the same hotel does / does not have a pool, does / does not require specific conditions to book, or whatever else this tortured analogy would provide.
Hence please don't shoot the messenger here - the problem is a real one.