But it's in the contract
I was once asked to review a connectivity contract a salesgoon had drafted. It promised the customer sub-10ms latency between silicon valley and Singapore. Company politics meant I wasn't allowed to say this was impossible. The sales dept would once again accuse the engineering dept of being difficult. So the clause that said the contract was bound by the laws of California got an addition: this contract was bound by the laws of physics.
I don't know if that made it into the final version that went out.
Biting the hand that feeds IT
