Academics can be stupid too
Back in the last century, I was working as user support for a University [lets call it The University of Poppleton], and I got a call about broken email.
After spending some time determining they didn't know what program they used to read their email (it was a blue bird), and that the icon was missing from their desktop - so the problem was about computer configuration, not actual email... we then tried to find out if the program was actually installed on the computer.
.... of course, when they said they couldn't see the start menu, or any other icons either, I started to get a bit.... "concerned"
I then found out that the "big Box" has no lights on it, the keyboard did nothing if you tapped the NumLock key, and it was all a bit silent.... now I was moving from a failing email system to a broken computer problem.
A chance question lead to the comment "Oh, we have a power-cut just now"
Bloody academics: they spend so much time thinking about esoteric quantum whotsits, they forget about "normal" stuff - like computers need electricity to effing RUN!
GGNnnnn!!
(Why did they take my ClueBat from me!??!!)
Biting the hand that feeds IT
