Re: As an ex
My little independant computer shop used to have a board outside thst said "queue here for free support for PCs brought at Dixons/Currys/Calculus". Whats frightening was the amouint of people who did. Whats even more frightening was the fact they thought they offered such a service.
I was in the shop once when someone had brought back a faulty PC they had brought in Box Shifter PLC and expected them to replace it FOC because Box Shifter PLC didnt want to know and the abuse given when he was told to take it back to them. I remember saying "Well thats what you get when you go there"