Needed but disappointed
I fully recognize the need for this. Fraud is too easy. I also recognize that they needed to go outside. Many of their systems are still COBOL mainframe based and they are woefully underfunded due to politics. But turning it over to a private facial scraping and recognition company with a shaky track record is WRONG.
The General Setrvices Administration operates Login.Gov as a secure single login to government agencies and I see no reason why the IRS doesn't use it. The Social Security Administration does (and I access my records through it).
Biting the hand that feeds IT
