Re: I will NEVER use this rubbish voluntarily
"We asked you to send it to us as a Word file"
"I did"
"No, you sent a PDF"
"Yes, that's one of the options Word gave me when I went to save the file"
"But that's not what we need"
"Then learn to construct your requests in a way which a) shows you understand what you're actually asking for, and b) leaves the recipient in no doubt over what it is you're asking for. Cheers"