Re: One thing guaranteed to make me break down in tears...
"knowing full well that all they're going to do is open the exported file in Excel and start adding new data to it instead of using the web app because that's the way they've always done it "
because that's the way they've always done it
AAAAAAAARRRRRGGGHHHHH !
IKR?
Oftentimes they dont even know what they are doing , they just blindly following "what they always do"
I say to them things like "you could miss out steps 3 , 5 and 9 and it would not make a blind bit of difference" and they wont do it .