Re: One thing guaranteed to make me break down in tears...
Years ago I took part in developing a scada* application. We used to get dozens of change requests any one week, these often being changes to freshly requested and not yet developed features.
Once we added the possibility to export data to excel and import them back again, the change request rate dropped by an order of magnitude. We understood it as people had started using Excel as an alternative user interface to our program.
* Software for Control and Data Acquisition, or something like that.
Biting the hand that feeds IT
