If only AWS followed their own advice on their own tooling
What was highlighted in the previous outage is that AWS themselves have a single point of failure on Us-west-1 that their own tooling/interfaces are dependent upon.
AWS themselves were limited on what support they could offer as they did not have access to the console or any end points their scripting is dependent upon for their own processes they have setup,
Further AMS clients (those that have asked AWS to manage and pay for them to do so) could not request access to their own EC2 (or anything else for that matter) during this outage.
i.e. an AMS client could have EC2's in multiple availability zones (following AWS guidance) would not have been able to request access to investigate any user query as the ability to raise an rfc (AMS requirement) itself was not possible at this time for hours.
Biting the hand that feeds IT
